Field service management solution for five-star quality

B2Field has a Live Maps feature powered by the most accurate GPS tracking system so you can see where employees are at all times. Based on their location monitoring, you should be able to tell if they’re working for you or running their own errands.

One of the main advantages of B2Field is detailed, accurate GPS tracking. The mobile app records where employees are, including stop time and rest periods. This data allows you to track all trips and calculate compensation for fuel and gas if they use their own vehicles.

Among other crucial features is the drag-and-drop planner for dynamic scheduling, mobile forms, quick tasks, and other features designed for mobile workforce management.

B2Field lets you add your own maps. This feature is useful for monitoring work at facilities that are newly built, currently under construction, classified, or places that just aren’t showing up. Once you upload the map, you’ll have a detailed view of what part of the facility your field teams go to.

Dispatchers can receive proof of work almost instantly through photos, videos, file shares, barcodes, and signatures. Additionally, B2Field solves the issue of fake photos and videos by allowing photos and videos to be taken only through the camera in the application.

B2Field has the Offline Mode feature so you don’t have to worry if your field employee loses service or internet connection. They simply complete the job as usual and all data will be updated in real-time after they regain service or reconnect, at which point it will be entered into the system automatically for reporting and analysis.

All data on services performed is stored in your system after your field employee finishes the job. Dispatchers are notified almost instantly at which point you can see before and after photos, the client’s signature that verifies proof of work, and any notes from the field employee who completed the job.

Additionally, you can use the mobile forms feature to send feedback forms and surveys to clients right after the job is done so you can pinpoint any potential questions or concerns and work to resolve them as soon as possible.

B2Field enables you to set customized permissions so each dispatcher has access to the live maps or schduling that only show their direct teams. You can also set data access permissions based on job title or role so each team member has the information they need to do the job right.